Privacy Policy

This Privacy Policy explains how Pharmavia (“we”, “us”, “our”) collects and uses personal information when you use our website and contact us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Pharmavia
Leadenhall Building
122 Leadenhall Street
London EC3V 4AB
United Kingdom

For data protection enquiries: contact@pharmavia.co.uk

What personal data we collect

When you submit our contact form, we may collect:

• Name
• Email address
• Telephone number
• Company name
• Message content and any other information you choose to provide

We may also collect technical data automatically when you browse the site (for example, as described in our Cookie Policy), limited to what is necessary for the site to function.

How we use your data

We use the information you provide solely to:

• Respond to your enquiry and communicate with you about it
• Take steps at your request before entering into a business relationship, where applicable

We do not use your personal data for marketing unrelated to your enquiry unless you have clearly agreed to this separately.

Lawful bases

Depending on the circumstances, we rely on one or more of the following lawful bases under UK GDPR:

• Legitimate interests — to respond to enquiries from businesses and professionals and to operate our website securely and effectively, balanced against your rights and expectations.
• Contract — where processing is necessary to perform a contract with you or to take steps you request before entering into a contract.
• Legal obligation — where we must retain or disclose information to comply with the law.

Sharing and selling of data

We do not sell your personal data. We do not share your personal data with third parties for their own marketing purposes.

We may share data only with service providers who help us run our website or email infrastructure (for example, hosting or email delivery), strictly under contracts that require them to protect your data and use it only on our instructions. We may also disclose information if required by law or a competent authority.

International transfers

If any processing involves transferring personal data outside the UK, we ensure appropriate safeguards are in place as required by UK data protection law (for example, adequacy regulations or approved standard contractual clauses).

How long we keep your data

We retain contact form submissions and related correspondence for as long as needed to handle your enquiry and any follow-up.

Where no ongoing business relationship is established, we will delete personal data associated with the enquiry within twelve (12) months after our last meaningful contact, unless we must keep it longer to meet a legal, regulatory, or legitimate business requirement (for example, record-keeping or dispute resolution).

Your rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — ask us to delete your data in certain circumstances
• Restriction — ask us to limit processing in certain circumstances
• Object — object to processing based on legitimate interests, where applicable
• Data portability — receive certain data in a structured, machine-readable format, where processing is based on consent or contract and is automated
• Withdraw consent — where we rely on consent, you may withdraw it at any time (this does not affect processing before withdrawal)

To exercise these rights, contact us at contact@pharmavia.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Please review this page periodically.